To assist you with your booking, or to give you a run-down of more information relating to The Maze, here's a list of our top ten questions:

Where can I get internet access?

Internet access is available on both levels. Come and see us at reception and we can give you a rechargeable internet card which you can use at our computers inside the hostel itself and on Global Gossip computers all over the country- a great bargain at $5 for 75 minutes !   Wireless is also available throughout the building at the same great rates!

How do I arrange a pick up from the airport?

If you're staying with us for 3 or more nights, we can arrange a free pick-up for you. Simply phone us on our freecall number once you've arrived and we will send a driver out to pick you up. Our number is: 1800 813 522. You will only need to wait about 20minutes for a driver to come and collect you. If you are not staying for 3 nights, we can still pick you up, but the cost for the bus will be $12. Just pay the driver on the bus. It is still the cheapest way to get into the city! *Please note: Our shuttle bus operates between 4.55am - 7.30pm.

How can I book a return airport shuttle back to the airport?

Just come & see reception. Our Shuttle service leaves the Maze every 30 minutes. You don't even need to book ! Cost is $12 one-way. All you need to do is wait in reception 5 mins before the designated time and our driver will come in to reception to collect you. Simply see reception. Buses leave The Maze every half an hour from 4.55am - 7.35pm 7 days a week.

Where can I book a day tour, flights or bus trips?

Just see the travel desk at reception and we will give you all the information you need on any tour or trip you like.

Where is the nearest grocery store?

There is a huge supermarket which is so close to us! Just turn left out the door, walk up to the lights, keep walking straight ahead into World Square and you'll find COLES located downstairs. It takes you less than a minute to get there!

Do you offer any discount cards? (VIP/YHA/ISIC/Student Cards)

We don't offer discounts based on membership however we do offer discounts based on length of stay. Book on line through this website for the lowest advertised rates and or call and ask us for the special rate for today!  Weekdays we offer free upgrades to all in house guests when we have rooms available. 

There are 2 of us staying. We only need 1 key. How come we need 2 keys?

We must give everybody a key for security purposes. Nobody is allowed past reception without a key and this is for your own security and safety. A $20 key deposit is required for each key and this will be refunded to you at check-out.